Refund Policy

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At Nomada Ventures LLC ("Nomada Ventures," "we," "us," or "our"), we are committed to your satisfaction with our online courses and educational digital products. This Refund Policy outlines the circumstances under which refunds may be issued.

1. Online Courses & Educational Content

Our refund policy for online courses and digital educational products is as follows:

30-Day Guarantee Period

• Full refund available within 30 days of purchase, no questions asked
• Refund requests can be submitted via email to [email protected]
• No minimum course completion required to request a refund
• Refunds are processed within 5-10 business days

After 30 Days

• Refunds are generally not available after the 30-day guarantee period
• Exceptions may be made for documented technical issues that prevent course access
• Contact us if you experience any issues with accessing your course content

2. What You Receive

When you purchase an online course from Nomada Ventures, you receive:

• Lifetime access to the course content (video lessons, downloadable resources)
• Access to any future updates made to the course at no additional cost
• Certificate of completion upon finishing the course
• Email support for course-related questions

3. Refund Eligibility

To be eligible for a refund, you must:

• Request the refund within 30 days of your original purchase date
• Provide the email address used during purchase
• Include your order confirmation number (if available)

4. Non-Refundable Items

The following are not eligible for refunds:

• Courses purchased more than 30 days ago
• Bundled products where individual courses have already been refunded
• Free courses or promotional items
• Payment processing fees charged by third-party providers (if applicable)

5. How to Request a Refund

To request a refund:

• Email us at [email protected]
• Include "Refund Request" in the subject line
• Provide the email address associated with your purchase
• Include any relevant order or transaction details

We will respond to all refund requests within 2-3 business days.

6. Refund Processing

Once your refund is approved:

• Refunds are issued to the original payment method (credit card, debit card, etc.)
• Processing time: 5-10 business days
• Your bank may take additional time to post the refund to your account
• You will receive email confirmation once the refund is processed

7. Course Access After Refund

Upon receiving a refund:

• Your access to the refunded course will be revoked
• Any downloaded materials should be deleted
• Certificates of completion (if issued) will be invalidated

8. Disputes

We encourage you to contact us directly before initiating a chargeback with your bank or credit card company. Most issues can be resolved quickly through direct communication. Initiating a chargeback without first contacting us may result in delays and additional complications.

9. Contact Us

For refund requests or questions about this policy:

Nomada Ventures LLC
8125 Dongan Avenue, 2nd Floor
Queens, NY 11373
United States

Email: [email protected]